Frequently asked Questions:

We have provided answers to the most frequently asked questions asked when shopping with us.
Please click here for information on our returns policy, security of purchase or delivery details.

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Press & Media Enquiries:

For press enquiries please contact Hattie Frisby

E: [email protected]

Trade Enquiries:

We welcome retail trading partners with a visible high street presence who share our beliefs in high quality clothing, made from natural fibres and ethically manufactured.

If you are interested in becoming a stockist, please contact our trade team at [email protected] for further details. 

Becoming a Stockist

If you are interested in becoming a stockist, please contact Clare Whitworth our Trade Account Manager at [email protected] for further details.

Comments & Feedback:

We are always delighted to hear from you, so please do let us know if you have had a particularly good experience, or if our website, service levels or products do not exceed your expectations. Phone us, write to us or send an email to [email protected].

To stop receiving our brochures:

If you'd no longer like to receive our brochure through the post, please send your full details including email and postal address to [email protected]

Complaints:

In the event that you should have a problem please inform us as soon as possible either by telephone, e-mail or in writing. We will acknowledge receipt of your complaint within 1 working day (Monday to Friday incl) and we will endeavour to resolve the problem as quickly as possible, within a maximum of 5 working days.

Celtic Sheepskin & Co. Ltd reserves the right to monitor emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.